M25 Junction 9-10 Closure: 10-13 May

Due to planned works, the M25 will be shut between Junctions 9 (Leatherhead) and 10 (Wisley) from 9pm on Friday 10 May, until 6am on Monday 13 May. A diversion will be in place, however, journeys are expected to take much longer than usual.

 

Passengers planning to use this part of the M25 should allow for extra time when travelling to Heathrow during this period. For more information, please visit National Highways’ website.

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Request assistance at Heathrow

Before leaving home

Request assistance with your airline

Heathrow is responsible for providing you with the care and support you need at the airport. You can help us to help you by providing all the important details to your airline, tour operator or travel agent such as:

  • Tell them as soon as possible or at least 48 hours before your travel. Often you can provide these details when you book your ticket. Let your airline know about your return details so we can plan support for you when you come back to Heathrow.
  • Provide details about your impairment or mobility difficulties. Tell them if you intend to take your own mobility device, such as a wheelchair or you are travelling with an assistance animal.
  • The airline will pass this to our Assistance team and will take care of you at the airport.

 

Airline contacts

 

Assistance guides - how we help you at the airport